NDIS Registered Provider
Free Delivery on Orders over $500 AU-Wide (excludes Bulky Items)*
Australia's Largest Assistive Technology Retail Experience
Home & Lifestyle
Adaptive Clothing
Bathroom and Toilet
Communication and Computer Access
Daily Living Aids
Kitchen and Dining
Living Room
Personal Care

Augmentative and Alternative Communication (AAC)

Both adults and kids who do not have sufficient speech to communicate well have access to a specialised area of assistive technology called augmentative and alternative communication. At NovitaTech, our speech pathologists work with kids and adults, their families and other team members to design the best possible communication system to support them in communicating to their full potential.

What is ‘augmentative and alternative communication?’

Augmentative and alternative communication is a type of communication that combines gestures, eye pointing, vocalisations and pointing to symbols as communication for people with limited speech abilities.

Augment means to add to or to enhance. For example, we can augment speech by using gestures, eye pointing and body language.

Alternative means a choice or a substitute. We can use alternative communication to speech by pointing to symbols, signing or by spelling.

Communication means to send and receive messages with at least one other person.

This means augmentative and alternative communication (often shorted to AAC) is the term for all communication that is not speech, but other types used to enhance or to replace speech.

You can shop our full range of Communication and Computer Access products right here at NovitaTech.

How will AAC support me or someone I care for?

Augmentative and alternative communication systems can assist people who cannot speak to develop language skills and increase participation and inclusion in daily activities.  It’s an important tool that can give people more communication control and decrease frustration.

Therapists may suggest an augmentative and alternative communication system if speech is slow to develop or non-existent, or as a back-up if speech ability is very limited or difficult to understand.  An AAC system may be either a short or a long-term solution to communication difficulties being experienced.

Different AAC types

Augmentative and alternative communication covers a large number of ways of communicating. It can include one or more of the following, and NovitaTech clinicians can work with you and your family to find the right combination of methods:

This involves the use of a formal set of signs, or signs which are particular to an individual. Signing is useful to understand language. The sign can be seen and held for slightly longer if needed, whereas speech disappears as soon as it is spoken. Signing can also be used as a means of expression with other people who know signs.

Object symbols
These are objects such as smaller replicas or parts of objects which represent an activity, object or person (for example, a set of keys represents that it’s time to go in the car)

Photos, drawings, symbols
These are used like object symbols to represent words in a visual way

Multiple purple squares with different images and a label on each.
An open book with a small dog on grass on the left side and a blue painting on the right side.
A hand with two fingers pushing a green button and a red and yellow button next to them.

Communication boards and displays
These are sets of photos, drawings, symbols or words that are used by an individual for communication

Chat books
These are small books (often a photo album) that may contain photos, pictures, symbols, words and messages about a person

Speech generating device
Communication boards, displays or buttons which speak a message when a particular button is pressed

Using an alphabet board or typing device to spell out words and messages

PODD Communication Books
‘Pragmatic Organisation Dynamic Display’, is a way of organising whole word and symbol vocabulary in a communication book or speech generating device, for users to select a word or symbol in communicating. They can have different formats, depending on the individual physical, sensory and communication needs of the person who will use it.

Natural communication methods
This includes pointing and gestures, mime, facial expressions and body language

You may need a combination of AAC types?

For all people, the type of communication needed throughout each day varies greatly. For example, we talk with a variety of people, such as friends, strangers, superiors, relatives in a variety of places. You could be in noisy places with a friend, like the football, or a quiet place with a teacher, like the library.

We talk for a variety of reasons which is very important to our wellbeing. For example, we use speech not only to communicate our needs with others, but to joke, to talk about an experience, to discuss and also to argue.

It is unlikely that any one AAC method or system mentioned above would meet your needs in all of these situations. Everyone who uses AAC often needs a variety of methods and systems to let them communicate throughout the day and night!

Tips for success using AAC

Ongoing support and assessment of your or your child’s augmentative and alternative communication systems is the key to making it work best for you.

Parental involvement (for kids) – successful use of AAC involves support and active involvement of those who are in the child’s immediate environment – parents and caregivers are the key to AAC success. In order to develop and practice communication skills, the child (particularly in the early stages of using AAC) may need some extra encouragement and opportunities to communicate using their AAC system.

Communication partners – there are lots of things that communication partners (those who interact with AAC users) can do which make a real difference to the skills an AAC user develops, whether they’re adult or child. NovitaTech therapists can advise on how communication partners can support you or your child to develop skills, depending on your personal needs.

Vocabulary choices – the words and messages chosen for an AAC system are very important – if they are not useful or motivating to the user or listener, they will not be used.

Ongoing evaluation – an AAC system should be ever-changing, matching the needs of the user as they grow, learn and meet new people – communication needs are always changing, and an AAC system should change to meet (or anticipate) these needs.

Easy use – for communication to be successful, it needs to happen as easily as possible for the user and as quickly as possible for the listener – many factors will need to be considered to achieve this goal.

Our experienced NovitaTech therapists and clinicians can assess what AAC would work for you or your child, and provide ongoing support. Call NovitaTech on 1300 668 482 to book a consultation, or enquire online.

Finding the best AAC for you or some you care for

There is a large range of methods and tools available in augmentative and alternative communication, and a particular system should only be recommended after looking at the whole communication picture of a potential user. At NovitaTech, our multidisciplinary team can assist every step of the way.

The best result is obtained when a speech pathologist co-ordinates all the steps involved and they will also work out the most suitable type of AAC methods to use, together with you or your child, your family and other therapists – these people can also be supported by other clinicians from  NovitaTech’s Assistive Technology Service team if needed.

You can make a consultation booking online.

It’s also useful to know…

When deciding on the best AAC device for a child or adult, it’s important to know that just giving someone an AAC communication system does not mean they will necessarily show an interest in using it – AAC systems are tools, they do not provide the interest or ability to communicate.

Prescription of a voice output communication device also requires careful consideration and a variety of information and input from others. Visit the Washington University AAC ‘Understanding AAC Features’ page for more information.

Does using AAC hinder the development of speech?

Research shows that this isn’t the case, and it can actually assist in developing spoken language.

“Children will use the quickest, most effective, and most accessible way available to them to communicate. Speech beats any other AAC system if it is available to the child. Since AAC includes all communication methods, intervention also addresses improving functional verbal skills. Available research indicates that AAC facilitates spoken language by increasing interaction, language skills, and/or providing a voice output model for speech.” (Cynthia J, Cress PhD)

AAC training

Once you have your AAC system identified, it’s teaching, training and practise that are very important in the success of AAC use.

There are a number of different approaches and methods that may be used in AAC training. These include immersion and modelling.

Immersion is when all those around the child use the child’s augmentative and alternative communication system when communicating with them. The child should also be expected to use the system.

Modelling is demonstrating or showing how to do something by example.

Read our blog post on Augmentative and Alternative Communication (AAC) Training for more information.

For advice, speak to someone in our friendly NovitaTech team on 1300 668 482 or visit our Contact Us page.

Other helpful links

Related external links:

AAC Connecting Young Kids (YAACK)

An easy to understand and practical website that provides a wide range of information and guidance to families, teachers, speech/language pathologists and others involved with a child with special communication needs.

AACIntervention (United States of America)

This site developed by Caroline Musselwhite and Julie Maro, provides access to augmentative and alternative communication intervention products and presentations.

AGOSCI (Australia)

This site provides information about severe communication impairment for communication aid users, advocates, therapists, teachers, and rehabilitation engineers. It also provides access to a list serve on augmentative and alternative communication topics.

Augmentative Communication News (United States of America)

This site, originating in California, provides information about a newsletter, edited by Sarah Blackstone, dedicated to providing a wide range of articles about the field of augmentative communication.

The Centre serves organisations and programs that work with families of kids and youth with disabilities. It offers parents, educators and friends a range of information and services on the subject of assistive technology.

International Society for Augmentative & Alternative Communication (ISAAC)

This international body is committed to providing the latest world-wide information about augmentative and alternative communication.

NovitaTech Assistive Technology – South Australia

Provides access to the latest assistive technology solutions for people of any age living with disability within Australia.

University of Washington – Augmentative and Alternative Communication – United States of America

This page of the site provides a glossary of augmentative and alternative communication (AAC) vocabulary and information about AAC products.