Description
CareWindow Complete 12 Month is a fully supported videophone bundle designed to help families stay connected simply and safely. It includes the device, built-in 4G connectivity, telephone calling capabilities, and ongoing support for a 12-month period.
Key Features
- Complete supported videophone bundle with no separate Basic version
- Easy-to-use videophone with a simple interface, large buttons, and auto-answer
- One-touch video calls, including group calls
- Call from a web browser or mobile app
- Make outgoing and receive incoming telephone calls without an app
- Send messages, video postcards, and voice messages
- Adapts to changing cognition, dexterity, hearing, and vision needs
- Do Not Disturb mode and trusted callers only to help block scam calls
- Photo sharing with unlimited storage and daily check-ins
- Scheduled calls and optional call history
- Spill, drop, and shatter resistant design
- Installation support, training, helpdesk, maintenance, and software updates included
- Family web admin panel for easy management
Specifications
| Product | CareWindow Complete 12 Month |
| Product Type | Supported videophone bundle |
| Support Period | 12 months |
| Video Calling | One-touch calls including group calls |
| Telephone Calling | Outgoing and incoming calls without an app |
| Messaging | Text messages, video postcards, and voice messages |
| Call Access | Web browser and mobile app compatible |
| Family Management | Web admin panel included |
| Support Included | Installation support, training, helpdesk, maintenance, software updates, and ongoing adaptation |
| Connectivity | Built-in 4G, WiFi, or Ethernet |
| 4G Service | Built-in mobile network data service included |
| WiFi or SIM Required | No WiFi or SIM card required for 4G connection |



